Contact & Support

We read every message.

We're a small family company. Email us and we'll reply within 2 business days.

App support

Help with Chore Quest, bugs, or account questions.

support@ebwenterprisellc.com

Privacy

Requests to see, change, or delete your family's information.

privacy@ebwenterprisellc.com

Everything else

Launch updates, ideas, partnerships, and press.

hello@ebwenterprisellc.com
Common questions

Quick answers

When you email support, it helps to include your device (for example, iPad or Android tablet), the app version (Settings → About), and what happened.

How do I delete my account?

Open the parent area in Chore Quest and go to Settings → Delete account. This deletes your family's information. You can also email privacy@ebwenterprisellc.com and we'll do it for you.

I forgot my parent PIN.

Sign in again with your parent account email, then set a new PIN in Settings.

How is allowance calculated?

Each child's chores add up to 50 points a week, and points equal the allowance percentage. If every chore is done, points double to 100, which means 100% of the allowance.

How do I cancel a subscription?

Subscriptions are managed by Apple or Google. On iPhone or iPad: Settings → your name → Subscriptions. On Android: Google Play → Profile → Payments & subscriptions.

When will Chore Quest be available?

We're finishing testing now. Email hello@ebwenterprisellc.com and we'll tell you the day it launches.

Company

EBW Enterprise LLC

13882 Coleman Ct
Centreville, VA 20120